Return & Refund Policy

We want you to feel confident shopping with MIMIMOMO. Please contact us at hello@mimimomostore.com if you need help with a return, a damaged item, or an incorrect order.

Returns within 30 days

We accept return requests within 30 days of delivery. To start a return, email us with your order number and a brief description of the issue. We will provide return instructions. Please do not send an item to a shipping label address or fulfillment center without receiving return instructions from us.

Returned items must be unused and in their original packaging. If an item arrived damaged, defective, or incorrect, contact us so we can arrange an appropriate return or replacement. This policy does not limit rights that cannot be excluded under applicable law.

Return shipping and fees

For a change-of-mind or other non-defective return, the customer is responsible for return shipping. For a damaged, defective, or incorrect item, MIMIMOMO covers reasonable return or replacement costs. We do not charge a restocking fee.

Refunds

After we receive and inspect the returned item, we will let you know the outcome. Approved refunds are issued to the original payment method. The time it takes for the credit to appear may depend on your payment provider.

Original shipping charges are non-refundable unless the order was damaged, defective, or incorrect. Standard Shipping is currently free for U.S. orders.

Order cancellations

You may request cancellation before fulfillment begins. Once fulfillment has started, cancellation may no longer be possible. Email hello@mimimomostore.com with your order number as soon as possible if you wish to cancel.